“Make things as simple as possible, but not simpler” the Albert Einstein quote that has been the subject of much debate over the years. For the POMT team it is generally considered our most important value and the one that had the most profound impact on the way we work.
The desire to simplify matters without detracting from what those matters set out to achieve has been applied to everything in the business. From our accounting practices, team on boarding processes, solution designs, sales tools, project calculations and network and security offerings, it could be argued that today, there isn’t a corner of the business that simplification has not touched.
More often than not, when we find ourselves off track and skirting a helpless divide, simplicity is the value that centres us and brings us back to the path that ultimately leads to the goal we set out to achieve. Indeed these words that are being typed now and the edits that will follow are done so in light of making this as simple to read and understand as possible by doing away with embellishments and or phrases that serve no purpose to you the reader.
Simplifying our data
The best example we can think of is our recently relaunched approach to data storage which overtime had become confused and spread out over many platforms. Engaging with each team to understand their requirements proved a sizeable and challenging task which was overcome by asking them to reimagine the way data is stored in the simplest way possible. We arrived at a notion of information being stored in a structure that enabled the newest member of the team to navigate, which opened the doors to change within in team. We signed of on an approach which is natural to the user, makes complete logical sense and requires virtually no training to understand.
Death to the ‘yearly’ performance review
Another example is our decision to retire our approach to ‘yearly performance reviews’ within the team which had become overly complex and didn’t actually lead to outcomes for either party. Further the notion of meeting yearly to review how a relationship is performing would be completely foreign in our personnel lives so why attempt it professionally? Feedback should be a constant and continual thing that once freed from behind the curtain of a ‘yearly performance review’, has proven to flow without impediment. We now aim to be open and transparent at all times with each other, if there is a problem it is urged to be raised with haste and likewise if the problem can not be fixed it is stated so. However, more often than not, due to a simple approach to communication within the team problems become a collaborative effort and are resolved.
A value can often just be a catch phrase or a hook in which leaders hang their hat, but without a doubt ‘Simplicity’ in the central fuse at POMT and guided us more than any process or procedure every has and or likely will. So hats of Mr Einstein, you have positively impacted our world more than we could ever have imagined.